Imprivata's OneSign has been used to successfully deploy single sign-on capabilities to 1,000 users at Renasant Bank, according to a recent article now online at the Bank Systems and Technology site.
James A. Hayes, Renasant Bank's first VP and network operations manager said that because they already used Citrix for application delivery to their Wyse terminals, the bank first looked at Citrix SSO. Hayes relates "But we decided you'd need to be a rocket scientist to configure it, or you'd need to pay Citrix to do it for you. Either option was unacceptable".
The bank then looked at other solutions, but found none suitable until they "stumbled" across an industry announcement about a New England bank's adoption of Imprivata's OneSign single sign-on appliance solution. "Then a sales guy came in with the Imprivata box, and a day later people were single signing-on," Hayes recalls. "So we added a few more applications and users as a pilot in early 2006."
When news of the pilot reached the branch task force, Hayes' phone rang. "'When can we start using it?' they asked. Shortly afterwards, we inked a deal with Imprivata," Hayes notes. "In the second quarter of 2006 we began rolling out SSO to 300 users." The bank subsequently added all of it's 1,000 or so users to Imprivata's SSO capability.
According to Imprivata, the self-contained appliance walks users through the deployment process using a Web-based interface and automatically learns the password behaviors of all applications. "The implementation was so smooth that our biggest challenge was deciding where to take Imprivata's installation rep for lunch," Hayes jokes.
The solution began paying for itself immediately, according to Hayes. "Lender password resets fell by 82 percent in 2006 over 2005," he says. "That's about 246 help desk hours annually. And there's virtually no IT overhead -- initially it took 20 to 40 minutes to set up each application, and then it truly became a system we almost forget is in place."
The article goes on to mention other soft cost benefits that the bank discovered as a byproduct of using the Imprivata OneSign appliance.
Please use this link to the Bank Systems and Technology site to view the full article about Imprivata OneSign and Renasant Bank.
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